Wealth Management

Voted #6 on Top 100 Family Business influencer on Wealth, Legacy, Finance and Investments: Jacoline Loewen My Amazon Authors' page Twitter:@ jacolineloewen Linkedin: Jacoline Loewen Profile

May 17, 2011

An Idea, Not a Plan.

Here are 3 mistakes you’ll want to avoid when seeking money.

An idea, not a plan
Never say, “I have this really good idea,” or “This has always been a dream of mine.” Nobody wants to hear about an idea. You must have an actual business and not a dream, or your banker will take a pass, says Mike Bonner, Bank of Montreal.
Any good business starts with a solid plan, and entrepreneurs seeking financing must have one in tow.
“We need to understand the customer, the business and the industry – in that order,” says Mr. Bonner. “In the early stages it’s really about the business plan, the planning and preparation.”
It doesn’t have to be complex, he says. Details can be added and strategies adapted, but the core plan must be in place.
The long-term view
Don’t offer up business projections that look 10 years out – no one can predict the future, and it is not in your best interest to try.
“We’d never ask them for that,” says Mr. Bonner. “We really don’t want to see any more than one year.”
Bury mistakes
Never attempt to hide a poor credit history. A credit check is the first step in any due diligence process.
“We have to take a good look at management and how they handle finances,” says Mr. Bonner. “It’s a good proxy for future viability of the success rate of the business.”
 “They should come prepared to tell us why they may have had credit problems,” says Mr. Bonner.
“There could be very good reasons and we could help them deal with it.”

May 13, 2011

Tips and Traps when joining an EMD - Vipool Desai, Ara Compliance

“A drowning man will grab, even the tip of a sword”,                                                                            Tsun Tsu
I have a guest blogger this week to talk about the Exempt Market Dealer registration. Vipool Desai, Ara Compliance, has simple and sensible advice on how to approach the EMD registration. Vipool explains it and his contact details are listed below too if you want to chat further.

National Instrument 31-103 and the recent CSA staff notice 31-323 regarding mortgage funds have mandated a dealer registration for a large number of existing businesses and salespersons that were previously free to operate without registration.This has understandably created an unhealthy amount of fear and confusion.  It has also encouraged certain businesses and salespersons to address the new registration requirement by joining third party Exempt Market Dealers (EMDs).  In this article, we will review what you need to consider before joining an existing dealer, and introduce the option of creating and operating your own independent registered EMD.
Moving in with your EMD
When confronted with new registration obligations, many new industry participants focus on the ticket price for entry to the securities industry (e.g. proficiency, capital, etc.) and, don’t fully appreciate that registration is the beginning of one’s regulatory obligation -  not the end of it.
Joining an EMD is like moving in with a new spouse or partner.  It can be a positive and fulfilling experience if you and your EMD are compatible.  However, it can also be a source of tension and conflict, and even a messy divorce, if you two are not in sync.
An EMD can provide a range of services in addition to a regulatory platform, including:
  1.  Product Due Diligence
  2. Training
  3. General Marketing Support
  4. Compliance Support
  5. Administrative Support


As a first step, you should review your business needs against the type and quality of services the EMD can reasonably provide.
It is important to pick an EMD appropriate to your requirement.  If the purpose of joining is primarily to address compliance issues, then registering with a firm that has sparse compliance and registration experience in a multi-branch dealer may not be helpful.
Your compatibility with the EMD management’s style is also important.  Salespersons who are used to operating independently can find it frustrating to work under someone else’s direction and control.  This problem is magnified if EMD management has a different outlook, or has objectives that are not in alignment with the salesperson.  Conflicts can often arise over matters such as product due diligence and acceptance. 
Prior to joining any EMD, you should carefully review its internal policies.  Discuss your obligations and management’s involvement/oversight of your business.  For example, it is required that management execute agreements relevant to your business, pre-approve any products sold through the dealer, and handle any referral payments.  However, management may have other restrictions and controls that you need to be aware of, such as restrictions on the use of trade names, or restrictions on dealing with out-of-province clients.
Management’s reputation and prior regulatory difficulties are also important considerations.  However, it should be recognized that many prior regulatory problems are not a matter of public record and can remain hidden.  Management’s fundamental orientation toward regulatory and control matters is often a better indicator of potential future problems.
For example, if the firm’s compliance manual appears disorganized, misses key topics, discusses principles in lieu of specific procedures, and/or appears to be pieced together from other manuals - run away.  A poorly defined compliance manual is often a prime indicator that management may not appreciate the challenges or seriousness of operating a multi-branch securities registered firm.
Finally, you need to consider who else will be joining the EMD.  If regulators sanction a firm, or the financial press publishes a distasteful article against a dealer, it tarnishes the reputation of everyone operating under that firm.  
Salespersons don’t fully appreciate that when joining another EMD, they are also placing their reputation in the same boat as other registered persons who may operate under different branches or divisions of the EMD. Your business can be affected by actions of other salespersons over which you have little or no influence, or oversight. Hence, you should also interview management on their criteria and due diligence process when accepting new businesses and salespersons.
Build your own
Given the above considerations, it would be wise to also think about creating your own EMD.
An EMD is a relatively easy category of registration for which to qualify, on the basis of proficiency, capital, regulatory insurance, etc.   However, as noted above, obtaining registration is only the beginning of one’s obligations, not the end of it.
The real barrier may be uncertainty about whether you have adequate time, attention and/or knowledge to manage compliance issues for your own registered firm.

Please contact us at info@aracompliance.com  for more information.

EMDA Toronto Event: Private Equity: Opportunities in Canada and Beyond

The Canadian Private Equity industry is more vibrant than ever, and is increasingly seeing greater deal volumes and variety.  Speakers at this session will provide insights stemming from their active involvement with private equity deals that range from small to super-large, and related to investing across Canada and globally. 

Date:
Tuesday May 17, 2011
Time:
11:30 AM - 2:00 PM
Location:
The National Club
Main Dining Room
303 Bay Street
Toronto
CE Credits:
Eligible for 1.5 CE credits

David Austin, CFA (Northleaf Capital Partners), Jacoline Loewen (Loewen & Partners ), Kamal Pastakia (OMERS Private Equity), and Gerhard Pries (Sarona Asset Management ) will share their knowledge and experiences in the sector, highlight opportunities/constraints and discuss future prospects for Canadian private equity investment in Canada and internationally.
Who Should Attend
Professionals involved or interested in the private equity and alternative investment space.  Private equity practitioners, portfolio managers, analysts, private client investment professionals, wealth managers, investment advisers, consultants, family office professionals, and private bankers.

Registration Details
Register here or email eventregistration@torontocfa.ca to receive the CFA Society member rate of $65 ($85 registration fee for non-members)

Learn More (This is an embedded link to the CFA Society event page)

May 12, 2011

Exempt Market Dealers Association offers 1.5 CE credits Course

Private Equity: Opportunities in Canada and Beyond
Presented by CFA Society             Supported by Exempt Market Dealers Association EMDA

 The Canadian Private Equity industry is more vibrant than ever, and is increasingly seeing greater deal volumes and variety.  Speakers at this session will provide insights stemming from their active involvement with private equity deals that range from small to super-large, and related to investing across Canada and globally. 

Date:
Tuesday May 17, 2011
Time:
11:30 AM - 2:00 PM
Location:
The National Club
Main Dining Room
303 Bay Street
Toronto
CE Credits:
Eligible for 1.5 CE credits

David Austin, CFA (Northleaf Capital Partners), Jacoline Loewen (Loewen & Partners ), Kamal Pastakia (OMERS Private Equity), and Gerhard Pries (Sarona Asset Management ) will share their knowledge and experiences in the sector, highlight opportunities/constraints and discuss future prospects for Canadian private equity investment in Canada and internationally.
 Who Should Attend
Professionals involved or interested in the private equity and alternative investment space.  Private equity practitioners, portfolio managers, analysts, private client investment professionals, wealth managers, investment advisers, consultants, family office professionals, and private bankers.
 Registration Details
Register here or email eventregistration@torontocfa.ca to receive the CFA Society member rate of $65 ($85 registration fee for non-members)

Learn More (This is an embedded link to the CFA Society event page)


May 6, 2011

How did Flickr beat WebShots?


Website technology is going through the next change that impacts big organizations, threatens them, in fact. The scavenging weeds are always hard at work pulling down the mighty oaks of industry. Sean Wise has a great interview with Don Tapscott on what is the biggest impact on technology for companies.
If you look at internet traffic for various properties, in each case, an old HTML web site gets eclipsed by a new XMP based community that harnesses the power of self-organization.
Don Tapscott says:
The immutable, standalone Web site is dead. In fact, I've banned the word "web site" from my company. Today, people are engineering software, databases, and Web sites so that they not only meet private objectives, but they can be used in ways the originators did not know nor intend. It's now getting easy to build new Web services out of these existing components by mashing them together in fresh combinations.
The result is that today's most exciting and successful Web companies and communities are stitching together their own services from shared databanks and Lego-style pieces of Web software. Rather than define the user experience and publish information for people to observe, they use Web services to create platforms for people to self organize and co-create with their peers. And it's pretty much true that when they built it, people came—usually by the tens of millions. In fact, 2006 was the year when the programmable Web eclipsed the static Web every time. 
  • Flickr beat WebShots; 
  • Wikipedia beat Encyclopedia Britannica; 
  • citizen journalist bloggers beat CNN.com; 
  • epinions beat consumer reports; 
  • upcoming.org beat evite; 
  • Google maps beat mapquest; 
  • Myspace beat Friendster; and 
  • Craigslist beat Monster.

That is a shocking list and well worth discussing with your team. If you are a good size business (revenues at $30,000) there is a great deal of exciting private equity out there looking to invest in smart business owners who are looking at the big changes.
Jacoline Loewen, Panellist on The Pitch.

May 5, 2011

Has Canada missed the boat in Asia asks Gordon Perchthold, Ivey Business School HK

Great marketing is whipping the puck up the ice on a power play – at least every now and then. Someone I respect (his book is probably the best on consulting) is Gordon Perchthold.  He is in Hong Kong and The RFP Company helps companies enter Asia rapidly. He knows how Vietnam differs from Korea and where to focus scarce resources.
Gordon is nimble minded and has helped many companies get over their fear of the dragon. Gordon set up a debate with Ivey Business School in Hong Kong to discuss “Canada has Missed the Boat to Asia.” We held the same debate in Toronto and Gordon was kind enough to include me. My son attended and told me I overdid the debate style of picking on my opponents!
But I did get to study Asia and speak to many business owners about their experience in this massive country and it has added to my strategic focus. This change may bake a huge difference for me in marketing to a massive client in Vancouver. I had not included Asia!
I had to debate why Canada has not missed the boat in Asia (and especially China)...
Here are a few points:
·         Commodities are fungible so any upward effect China has had on the price of say oil or lumber has benefitted Canada regardless
·         Canada has welcomed Chinese investment (arguably more so than Australian! c.f. Athabaska vs. Potash!)
·         Canada has redirected exports away from “Due South” to across the Pacific (energy, lumber, food, minerals, fish, potash)
·         Canada has “benefited” via a stronger C$, one of the world’s leading commodity currencies. China has contributed to the C$’s strength.
If Canada has missed the boat, it is probably because its corporates have not been as active as they could have been. But has not RBC always been Li Ka Shing’s lead bank forever? BMO is seen to be  close to the Chinese hearts. And RIM and Bombardier are doing well in Asia, aren’t they?
Canada’s Asian community has also ensured a close connection viz. Honkouver!
Truth to tell, best argument is the counter factual: it is hard to think of much more Canada could have done that it has not already done!

May 3, 2011

Private equity also doing debt for the Dividends cash flow

There used to be a time, during what some called the Great Recession, that American Capital, one of the oldest American based “business development companies” BDC, was struggling amid a stock market slump and a liquidity crunch. It wasn’t pretty.
Fast forward to today, American Capital’s woes from the past didn’t seem to deter any latecomer to the business development company game. More than 20 companies have filed to launch new American BDCs over the past 12 months, compared with a trickle of such filings in 2008 and 2009.
Investors are hungry for yield, and BDCs provide that thanks to their quarterly dividends.
“There are few alternatives to high-yield products, and BDCs provide an attractive option,” said Steven Boehm, a senior partner of law firm Sutherland Asbill & Brennan LLP that specializes in structuring and advising BDCs. “It’s a sexy product.”
Equally seductive is the prospect of having a permanent source of capital, a dream of private equity firms that dread the distraction and cost of raising private funds.
But the commonality of the new BDC hopefuls and their older brethren stops here. The younger crop looks a lot different. For one, it promises to use less leverage in their investment – a lesson well learned from American Capital’s problems. (American Capital itself has learned, too –  Wilkus said recently that “it became evident during the recession that we were overleveraged, considering our asset mix,” and “we intend never to repeat that.”)
In another difference, many of the new BDCs plan to buy debt as opposed to equity in midmarket companies, which certainly would help their dividend-paying ability.

May 2, 2011

4 reasons to think twice before "doing what you love."

A Rotman lecture by Danial Pink, author of Drive, is available on iTunes "BigIdeas" podcasts, and as I listened to him late at night this week, I mulled over his push for people to work in jobs that they love. 
Pink went to law school and dropped out of the whole, restrictive, boring law career. He says, "Law school was the worst thing I did." 
Yet, I listened to him because I know he went to law school, is able to express himself logically and is not a delusional, "just say what you want and it will happen" expert type. I can understand why people love his point about doing what you love, but life is tough and gets in the way. My business just signed up with a superb business owner to help him transition his business. We spent 18 months working with him and his wife to show how our company will help his family business achieve the wealth he needs to retire. 
Was I doing what I love? Not totally. I hate negotiating the engagement. I hate discussing the amount of debt and family shares owed. I hate picking up the check for our work fee - I find that awkward. But I do it. I have to ask for the job, go through the value and why our fee is fair, explain the engagement letter, pass it back and forth with a hundred changes, get his signature and ask for the check to start work. I hate that but as a small business owner, I had better be very good at this detail and arm wrestling because it is what sets us apart. Besides the work I love to do, if I want to be successful as a business owner, I had better be good at those skills my MBA taught to me and believe me, that was not painless either.
Once I am through that sales close, now, it is exciting. Persuading a family business owner to do what is in his best interest is far from what I love to do, but I know how happy this man will be within a few months once we improve his wealth situation. I know how it will improve his family relations with his sister and father. 
So here are 4 reasons not to do what you love:
  1. You love it — but you're not fantastic at it. There is the 10,000 hour rule of how much you need to invest to become very good. If you do not have the body type, you will never be a ballerina. Same with intellect. The women who started up Zipcar over day care were not just thumb sucking an idea. They were both experts in transportation and engineering. How good? MIT and Harvard PhD good. Lots of women come to me with ideas for start-ups and they are passionate about green and pollution by cars, but do not have the intellectual backing to add depth. Without competence, passionate people would not get the start up funding Zipcar attracted.  It is hard to judge yourself accurately, so ask your friends and employer what your talents and weaknesses are, and then play to your strengths, even if they don't lead you to what you would currently describe as your "perfect" job.
  2. You're skilled at your passion — but hate the work that surrounds it. Many businesspeople are masters at their craft but drop the ball when it comes to everything else. One of my clients is a brilliant Day Care operator who set up in-house child care for big companies. But — although she loved working closely with clients and helping them create employee benefit programs with her Day Care — she was simply unable to manage her pricing and cash flow. She had boxes of unpaid checks in her basement. It's possible to learn these skills, but, for many, the process sucks the joy out of their chosen field and small business. (Michael Gerber writes about this extensively in The E-Myth).
  3. You're too emotionally attached. You've already heard about Marion Stoddart. I recently heard Charlaine Harris, author of the wildly popular vampire series that spawned the TV show True Blood, talk about this issue too. The best writers, Harris said, don't fall in love with their characters, or their words. They don't mind being edited; in fact, they're open to any suggestion that makes them better. Writers who get too close to their work and take criticism too personally never improve. As an author, I learnt that a long time ago. Your work improves with others commenting. Business people also need to look carefully at whether passion for their work is clouding their judgment. When you care deeply about a pet project, for example, it's hard to make a rational decision about whether it should live or die.
  4. No one will pay for it. You can turn a hobby into a job — but only if someone's willing to pony up. Sometimes the market's just too small (luxury vacation planning for couples honeymooning in Cape Town). Sometimes the margins are too thin - decorating business targeted at Divorced Dads. And sometimes your company simply has other priorities (no matter how many times you offer to move the business into web video, your boss wants you to get your actual job done, and today please).

Another Private Equity Fund for China


Alibaba, the Chinese e-commerce company, had a nasty investigation in February. The former CEO of Alibaba, David Wei, has left and is now raising a $200 million investment fund for his new firm, Vision Knight Capital Partners, focusing on China’s red-hot e-commerce, retail and consumer goods sectors. 
And he’s teaming up with his former boss and one of China’s richest men, Jack Ma, the founder and chairman of Alibaba, which is partly owned by Yahoo Inc. Ma is providing some of the money as a limited partner. Wei says his fund will look to back deals from other investors’ portfolios in an effort to turn them around using the operating experience he gained from years spent working in China’s consumer goods industry.
What happened to having a clean track record and not being able to raise capital if there is an ongoing investigation? That is proof of the fast, expanding market that is called Asia. There is so much to gain since you are not taking market share from other companies - just filling a void.

May 1, 2011

My book choice for your business

Business owners will suspect John Warrillow has followed them around with a video camera as he describes
how the typical service business operates and what needs to change to improve the dollar value of the business. This entertaining, but very important book should be at the top of the reading list for any business owner of a service company. The suggested steps and easy tweaks to current practices will add a substantial increase in valuation for a service company. Entrepreneurs will be surprised at how much Built to Sell will add to building a stronger business and appreciate the knowledge gained when it does come to time to sell.

For John Warrillow
Office 1-416-628-0780
Mobile: (33) 06 40 36 61 42
Twitter: @JohnWarrillow