With a new hire, the people within the company may get their feathers ruffled by not being involved enough. I was reminded by Jocelyn Cossar, an expert in managing change, the importance of getting organized and who gave Human Resource input about the 10 steps I needed to get in place. These were appreciated by the client and I asked Jocelyn if I could share her process:
"Many have said, although sometimes hard to believe, that change is a good thing. We all know that employees resist change because they feel they stand to lose once the change goes through. A good approach to resistance to change is to see it as an opportunity for engagement. Below you will find a step-by-step guide to change management."
- Consult with employees during the decision-making stage
- Discuss with employees the reasons for the change
- Ask for feedback on the proposed change
- Clarify everyone's role in the change process
- Involve employees in the implementation strategy
- Develop a timeline on specific actions of implementation
- Determine the priority of actions
- Provide training on new systems or procedures
- Review the progress of the change
- Maintain open lines of communication
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