I have been thinking about this economy and if it will affect the work needs of the so-called most entitled generation ever – Generation Y or the Millennial – those born in the late 70’s onwards?
Many Baby Boomers will say, “Those kids need to learn it’s tough and you don’t get a trophy just for turning up for work. No one’s there to applaud and video their every step.”
What about my generation – the Baby Boomers – will our work needs change? Millennial might say, “They destroyed the environment, let greed override ethics and are maxing out the credit, leaving Millennials to pay the tab.”
With four generations working together, we need to get beyond this tired cycle of thinking your own generation is the best and you have to fix the others because they don’t have clue. How can we understand each generation in order to blend the best of our talents?
I put this question to a Millennial engineer, Michael Keenan, whose employer, Arcelormittal Dofasco Steel, is actively addressing the generational gap. “We look at the pivotal events during the formative years of each generation,” says Michael. “Once you understand each generation’s shared geography, cultural and economic environment and the impact on their needs, it is much easier to work together because you understand why they are different.”
Dofasco is using Maslow’s hierarchy of needs to frame each generation’s work behaviour. Each level of needs must be fully satisfied before you can move up to the next level. First level of needs are the physical - which means having a full stomach, for example, or being comfortable. The next stage is the need for safety – to have a job, a home, a family and shared morality with your neighbours. For Canadian-raised Millenials, the luxury of growing up in the most peaceful and affluent time in Canada means that they can move past the safety level right up to esteem needs for recognition for their work and self motivation. They can even reach self actualization which is the need for self governance and the bigger issues of society like justice or peace. Since up until the economic melt down, Millennial have not been afraid for their jobs, they have enjoyed the space to explore these higher level needs.
Hollywood movies help us to put ourselves in those first twenty years of other generations and the early life experiences which shaped the rest of their lives. When supporting actors from the World War II movie Defiance talked about how miserable it got while filming in the forests of Lithuania, you know this is Generation X and The Millennial speaking about their work. It would be tough to imagine John Wayne complaining about the hardships of his movie location. Yet, on the other hand, these young actors are far more nuanced about the deep meaning of their movie and able to probe and question.
Now imagine if you were in that forest and hungry too, with real soldiers with real guns hunting for you. Even snuggled up next to Daniel Craig, smoothing back your hair and letting you check out his bikini briefs – you may find your needs are not so much about having a house with a white marble kitchen or a job that follows your dreams or even the rules of the Geneva Convention. You are at the bottom of Maslow’s hierarchy and after such a trauma, you would be grateful for any darn house, a solid job and you would faithfully work for the boss without question.
Baby Boomer journalist, Tom Brockaw, called people raised during the war “The Greatest Generation” which may sound like overblown hyperbole to Generation Xers and Millennials as they look at Grandfather slumped in his armchair. But WW II is within the memory of humans living today and I meet many of them still working, running poultry, transportation, construction companies, as well as law and finance firms.
In extraordinary contrast, Canadian born Millennial had no war, no fear for their lives, for their family, for their neighbours turning on them or their country being taken by force. Since parents may be funding their lives, they have the luxury of moving way up Maslow’s hierarchy of needs past the Baby Boomers’ level of social needs, to the esteem set of needs and for some, even to self actualization. It is not a surprise then that Millennial in the workplace have smaller social distance between others and have little fear of authority or of others. It is a great place to be.
Companies can benefit if they understand this level of needs. Boomers, once they get this, tap into Millennia’s energy which is team-based and seeking to be the best.
The Millennials I meet are in the finance industry and are exciting because they do question, can hold a range of views not just black and white, pick up work to do on their own initiative and for their own career development. This Canadian generation thinks globally, questions social issues, are challenging, want a balanced life but are there when the work needs to get done by midnight. I may have a slanted view but I think calling Millenials Most Entitled Generation gives them a bum rap.
In sum, it certainly helps me to understand work behaviour by using Maslow’s hierarchy of needs and to see how each generation’s context was completely different. It helps explain a great deal. I know I will be able to work together with more purpose. What do you think?
[1] http://www.abraham-maslow.com/m_motivation/Hierarchy_of_Needs.asp
[2] http://www.amazon.com/Greatest-Generation-Tom-Brokaw/dp/0375502025
Wealth Management
Voted #6 on Top 100 Family Business influencer on Wealth, Legacy, Finance and Investments: Jacoline Loewen My Amazon Authors' page Twitter:@ jacolineloewen Linkedin: Jacoline Loewen Profile
January 20, 2009
Private Equity Increasingly the Place to Go for Money
At 12:32 PM, George and Laura Bush will take their last helicopter ride away from Capital Hill by helicopter. Already, approximately 2 million people have converged on Washington to witness this historic moment when power gets handed over to Obama. The Americans know how to do their pomp and pageantry well, but when tomorrow comes, Barack Obama will have some heavy lifting to do with two wars and a crisis not seen since the Great Depression.The banking black hole is far from over. NYU Professor Nouriel Roubini who bet his career describing the reason for a poor outcome for the U.S. housing market and outlined that U.S. financial losses from the credit crisis could reach U$3.6 trillion, half by banks and brokers dealers. Roubini says, "If that's true, it means the U.S. banking system is effectively insolvent because it starts with capital of U$1.4 trillion. This is a systemic banking crisis…In Europe it's the same thing."
In the New York Times, economist and Nobel Laureate Paul Krugman wrote that many U.S. financial institutions, "are already wards of the state, utterly dependent on taxpayer support; but nobody wants to recognize that fact and implement the obvious solution: an explicit, though temporary, government takeover."
Former Securities and Exchange Commission head, Arthur Levitt echoed that view saying we are witnessing a "slow but inevitable nationalization…we will see it and see it soon."
Former Securities and Exchange Commission head, Arthur Levitt echoed that view saying we are witnessing a "slow but inevitable nationalization…we will see it and see it soon."
The U.K. is already well down that road.
Yesterday the government announced it was converting its Royal Bank of Scotland preferred shares into ordinary shares, potentially increasing its stake to 70%. They U.K. government also has a 43% stake in the combined Lloyds TSB and HBOS. Shares of Royal Bank of Scotland (RBS) fell almost 70% yesterday on the news. RBS also said it does not expect to pay a dividend on its ordinary shares this year.
Yesterday the government announced it was converting its Royal Bank of Scotland preferred shares into ordinary shares, potentially increasing its stake to 70%. They U.K. government also has a 43% stake in the combined Lloyds TSB and HBOS. Shares of Royal Bank of Scotland (RBS) fell almost 70% yesterday on the news. RBS also said it does not expect to pay a dividend on its ordinary shares this year.
While Canadian Banks are not in the same position, Canadian Bank stocks are lower on this news this morning. The banks will be under extreme pressure, making it a difficult time to get money.
"For smart business owners wanting capital to take advantage of this econmy by buying competitors or cheap assets," says Jacoline Loewen, author of Money Magnet, "Increasingly, the private sector will be the place to go for money. This money will be different from banks - it will work with entrepreneurs to build competitive Canadian businesses that will not be eaten for lunch by global competitors."
January 16, 2009
Ben Bernanke's Beard
Ben Bernanke and his beard have been working like dogs lately to pump out over a trillion dollars and save ourselves from a recession. These extreme measures should be no surprise to many, he was hailed as a radical by The New Yorker long before he assumed his current responsibilities, but you can't be blamed for thinking he was just another boring bureaucrat keen on never rocking the boat. Many have been fooled by that beard, the looks of which give the impression of a highly meticulous, erudite man that very likely wears inappropriate swimwear to the pool (I don't know Ben, I'm just guessing). His current monetary policy is certainly radical but time will tell if his decision to print and pump trillions of dollars into the economy will have him hailed as an equal to the world's bearded legends (Lincoln, Karl Marx, 'Macho Man' Randy Savage, etc) or a pariah with whiskers.There are two opposing opinions in response to his monetary policy; those who support the Fed and those who are wary of the consequences. If you are seriously concerned about a difficult, painful recession (and possibly depression), then you are likely to agree with the amount of 'new' money being pumped into the system. However, others who believe that the world isn't headed for so much gloom are concerned with the impending economic implications of increasing the money supply at a seemingly unrestrained rate, such as problems with high inflation and a crash of the U.S. dollar.
It's not a little bit of extra pocket change either, it's bags of it. Even relative to what has been printed in the past, it is an astounding amount of money. The chart below illustrates, essentially, the U.S. monetary base since the Second World War.

That's right....vertical.
As a result of all this money filtering into the market through vehicles like the $700 billion bailout package, a T-bill 'bubble' has been created. T-Bills are attractive right now for a variety of reasons, but mainly because they are liquid, big, and you are guaranteed not to lose your money. The government pledges the bond will be payed back to you and as a 'thank you', depending on what you paid for it, they include a little return for good measure.
These days, the returns have almost entirely been wiped out of the bonds, the 2 year U.S. T-Bill, for example, is yielding around 0.70% right now, as opposed to almost 2% 9 months ago. That's minuscule. The reason for this, of course, is that investors are chasing the T-Bill's security, which has driven the prices up, and dropped the yields. Some may argue that the price is artificially high, or unsupportable, and is driven by all the 'new' money being pumped out by the federal presses, hence a 'bubble'. However, it's not actually a bubble since the U.S. government is unlikely to default on its obligations, and everyone is virtually guaranteed to receive at least the face value of the bond at the end of their terms. Ultimately though, these prices indicate that once investors feel there is some stability in the market and it is safe to come out from under the wing of the T-Bills, there will be high inflation and the U.S. dollar will fall.
So, for those that find themselves intoxicated with Ben Bernanke's beard and current monetary policy, they should really think to restrain this unbridled love affair. We only need to look at history to see how things may wind up. In 2004, Alan Greenspan did much of the same as his successor to spurn the crash after the tech bubble burst. A lot of the money that was produced by the Federal Reserve was loaned out to credit-worthy people who wanted homes, and when all of those people had been satisfied and there was still money left in the coffers, the non-credit worthy people received loans. It turns out, people with bad credit don't usually pay their bills on time, some not at all.
If his decision to churn out so much money does eventually result in a huge loss in the dollar and $150 oil, high food prices, and other forms of painful inflation, the beard may be the only respectable thing left.
January 8, 2009
Light at the End of the Tunnel
The first morsel of light poked through the darkness today. It was reported on CFO.com that the bond market is showing signs of thaw. According to the article, a "number of energy companies this week tapped the slowly thawing fixed-income market." One such company, Nabors Industries Inc., an offshore and onshore drilling company, raised $1.125 billion in senior unsecured notes due in 2019. What is encouraging is that the coupon rate is 9.25% while the bond is expected to yield 6.76%, impying the bond is priced at a premium. What is also remarkable is that the company was downgraded to a BBB-plus rating from an A-minus as a result of the added debt, meaning that this company was able raise a significant amount of capital at a premium price while being considered a lower-medium investment grade. This was just one example among a number of others that have been able to tap into the bond market at premiums over par though not being considered high investment grade.
These are promising developments, though by no means sure signs of relief, they do indicate that there is appetite in the market. It should be noted that these are striclty energy companies, which generate revenue from a commodity that has a price right now that is unanimously considered to be poised for significant appreciation, namely oil. But what is encouraging is that there are pockets of optimism brewing.
January 6, 2009
Has Manufacturing and Engineering Lost Value?
Tom Peters posted an inspiring post on the value of the well-engineered hammer. He could not resist buying the one in this photograph. Reading Tom's comment section, I noted that a person called "ZED" wrote that that being a scientist or engineer has lost its value in North America. I agreed and noted that "my two teenagers (who are heading towards engineering) tell me that the general comment by his peers are that those are Asian jobs and are being offshored to Asia. One of my teens is the only one in advanced math who is not Asian, but he tells me it's because of parenting. The hammer reminded me of Clint Eastwood's new movie, Gran Torino, where Clint's character teaches a second generation immigrant the American value of getting out the hammer and fixing up your home, your neighbour's home and getting a job. Just as Tom Peters discusses, it all comes back to that hammer. It's not fancy but it's work - decent hard work. It also makes me wonder when I read Daniel Pink who tells people that the engineers at his university were not loving their school work. Pink says to do what you love and if it's not making you happy all the time, don't do it. I really question that. Seems self indulgent."
Posted by Jacoline Loewen at January 5, 2009 9:54 AM
Posted by Jacoline Loewen at January 5, 2009 9:54 AM
Tom Peters (my hero) responded:
I don't want to get in the middle of this, but beware apples and oranges. The Chinese are turning out engineers by the bushel. Or are they? A McKinsey Institute study last year claimed that some-many-most Chinese graduate engineers would not be accepted for engineering jobs in the U.S., EU, Japan, Korea, etc. At this point at least, many of the so-called engineering grads are holding what we might call a technician's certificate. Part of this is attributed to state control of curricula. Again, not my area of expertise.
I don't want to get in the middle of this, but beware apples and oranges. The Chinese are turning out engineers by the bushel. Or are they? A McKinsey Institute study last year claimed that some-many-most Chinese graduate engineers would not be accepted for engineering jobs in the U.S., EU, Japan, Korea, etc. At this point at least, many of the so-called engineering grads are holding what we might call a technician's certificate. Part of this is attributed to state control of curricula. Again, not my area of expertise.
Apples and oranges II.
Swedes, I just read, are horrified at the recent precipitous drop in math-science test scores. Most of it may come from a rapidly increasing immigrant population not as well prepared for school as the natives. For a long time, probably today, much of the U.S. SAT gap could be explained by the fact that everybody of age in the U.S. is encouraged to take the test--it's restricted to the educational elite in many countries.
Posted by tom peters at January 5, 2009 12:39 PM
Tax Cuts for Business Owners
Not to dwell on the past, but Bloomberg estimates that $30 trillion was erased from public equity markets worldwide last year. And Tunisia was the only market out of 69 in MSCI Inc. indexes that increased in 2008. 28 national benchmarks lost more than half their value, led by the 67% drop in Russia's Micex index, a 66% drop in China's CSI 300 Index and a 52% decline in India's Sensex Index. The U.K.'s FTSE 100 Index posted the smallest decline among the word's 20 largest markets falling 31%, and on a bright point - I believe that the TSX was second with a decline of 35% on an absolute basis.
"If there is something positive this early in January 2009," says Jacoline Loewen, author of Money Magnet and partner at Loewen & Partners, "It would be that the market continues to welcome actions taken by President elect Barack Obama who will be sworn in on Tuesday January 20."
Obama's stimulus package appears to be a mix between spending (to appeal to Democrats) and tax cuts (to appeal to Republicans). The funny thing about putting together such a large package is that it's really hard to find $800 billion worth of stuff to spend on that will be immediately stimulative to the economy; hence another reason perhaps that Mr. Obama is leaning more towards tax cuts.
"If there is something positive this early in January 2009," says Jacoline Loewen, author of Money Magnet and partner at Loewen & Partners, "It would be that the market continues to welcome actions taken by President elect Barack Obama who will be sworn in on Tuesday January 20."
Obama's stimulus package appears to be a mix between spending (to appeal to Democrats) and tax cuts (to appeal to Republicans). The funny thing about putting together such a large package is that it's really hard to find $800 billion worth of stuff to spend on that will be immediately stimulative to the economy; hence another reason perhaps that Mr. Obama is leaning more towards tax cuts.
January 5, 2009
PIPEs
According to Ron Burgundy, the "only way to bag a classy lady is to give her two tickets to the gun show, and see if she likes the goods". Any red-blooded male would agree with Ron, but I'm not about to talk about those sorts of "pipes".PIPEs, or private investment in public equities are beginning to come to the forefront of private equity investment strategy. With the access to debt shut off and the amount of capital under management (or "dry powder") growing ever more restless, private equity fund managers are simply becoming more creative in their pursuit of returns. Rather than pursuing the leverage buyout model, its fall from grace having been extensively documented, private equity funds are pursuing new models. When the the sexy investment banks were de-robeing last summer for all of us to see what lay underneath their sophisticated Gucci credit default swaps and Prada securitized loan obligations we found a dumpy-looking pair of underpants from Writedowns Inc. The writedowns from Merril Lych, Citigroup, and the family on Wall Street offered a tremendous amount of discounted debt in the market. Private equity funds bought this up.
Since then the public markets have lost half their value, also, public listings have come to a standstill. In Q3 of 2008, there were zero IPOs in the Toronto Stock Exchange. Apparently, there is no appetite for private companies to see half of their value lost in a matter of weeks upon listing. However, public companies looking to raise some funds are still able to do so, but from private equity funds.
Private investments in public equity (PIPEs) have picked up beginning at the end of last year according to this article in the Globe and Mail. This is not news to those operating in the private equity space as this is becoming an increasingly active market to operate in, but it is a testament to the adaptable nature of private equity flexing its intelectual capital to generate returns from their "dry powder" when others spout on about the doom that lay ahead.
6 Surprises of Transition Management
Transitions of leaders in businesses can be surprising, especially for the new leader. Here are the common surprises new CEOs face, and how to tell when adjustments are necessary.
Surprise One: You Can't Run the Company
Warning signs:
You are in too many meetings and involved in too many tactical discussions.
There are too many days when you feel as though you have lost control over your time.
Surprise Two: Giving Orders is Very Costly
Warning signs:
You have become the bottleneck.
Employees are overly inclined to consult you before they act.
People start using your name to endorse things, as in "Frank says…"
Surprise Three: It Is Hard To Know What Is Really Going On
Warning signs:
You keep hearing things that surprise you.
You learn about events after the fact.
You hear concerns and dissenting views through the grapevine rather than directly.
To read more
Transition within companies is the most important time to reap wealth for your hard work. Loewen & Partners advises owners on how to get the most value out of their businesses.
Surprise One: You Can't Run the Company
Warning signs:
You are in too many meetings and involved in too many tactical discussions.
There are too many days when you feel as though you have lost control over your time.
Surprise Two: Giving Orders is Very Costly
Warning signs:
You have become the bottleneck.
Employees are overly inclined to consult you before they act.
People start using your name to endorse things, as in "Frank says…"
Surprise Three: It Is Hard To Know What Is Really Going On
Warning signs:
You keep hearing things that surprise you.
You learn about events after the fact.
You hear concerns and dissenting views through the grapevine rather than directly.
To read more
Transition within companies is the most important time to reap wealth for your hard work. Loewen & Partners advises owners on how to get the most value out of their businesses.
January 4, 2009
the 7 habits of inefficient markets
What is the market up to? I get to listen to the market, or at least a fairly large part of it, as I belong to a finance club with Bay Street's smartest money guys. Collectively they control several billion Canadian dollars, so when they talk, I listen. Over the last five years, since I joined, I have listened to leaders of public companies, owners of private companies, stock promoters, investors and many more. Yet few of these people spoke about the big crash coming up in 2008.
As we leave the decade of the "Naughts" and wrap up lessons learnt about markets in the past ten years, I realize that even this club of such smart men and women followed the markets off the cliff in 2008. What were they thinking?
Back in 2007, Paul Krugman summarized the seven habits that help produce the anything-but-efficient markets that rule the world. I thought a great way to begin the next decade would be a quick review of these:
Seven habits that help produce the anything-but-efficient markets:
1. Think short term.
2. Be greedy.
3. Believe in the greater fool
4. Run with the herd.
5. Overgeneralize
6. Be trendy
7. Play with other people's money
I got these 7 habits courtesy of Paul Krugman, quoted in Fortune back in 2007. Worth contemplating.
Jacoline Loewen, author, writer, and expert in private equity.
As we leave the decade of the "Naughts" and wrap up lessons learnt about markets in the past ten years, I realize that even this club of such smart men and women followed the markets off the cliff in 2008. What were they thinking?
Back in 2007, Paul Krugman summarized the seven habits that help produce the anything-but-efficient markets that rule the world. I thought a great way to begin the next decade would be a quick review of these:
Seven habits that help produce the anything-but-efficient markets:
1. Think short term.
2. Be greedy.
3. Believe in the greater fool
4. Run with the herd.
5. Overgeneralize
6. Be trendy
7. Play with other people's money
I got these 7 habits courtesy of Paul Krugman, quoted in Fortune back in 2007. Worth contemplating.
Jacoline Loewen, author, writer, and expert in private equity.
January 2, 2009
Private Equity interested in good companies
The credit markets are changing.
Banks may not be lending but private equity has cash for owners of businesses looking for growth capital. Watch Toronto's BNN's Squeezeplay as they chat with Jacoline Loewen, author of Money Magnet
http://watch.bnn.ca/squeezeplay/december-2008/squeezeplay-december-30-2008/#clip125488
For more information:
http://www.moneymagnetbook.ca
Banks may not be lending but private equity has cash for owners of businesses looking for growth capital. Watch Toronto's BNN's Squeezeplay as they chat with Jacoline Loewen, author of Money Magnet
http://watch.bnn.ca/squeezeplay/december-2008/squeezeplay-december-30-2008/#clip125488
For more information:
http://www.moneymagnetbook.ca
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